For overseas members

For overseas members

1.How to Order (for overseas members):

(1) STEP 1: Choose your item(s) and place order

(2) STEP 2: Contact us via Facebook message or mail to "service@caresse.com".

(3) STEP 3: Tell us your order infos. (name, order number included)

(4) STEP 4: Our customer service center will calculate your order amount for you (TWD-your currency + shipping fee).

(5) STEP 5: Choose your payment and finish order.

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Orders over 1500 NTD enjoy free shipping with in Taiwan only.
International shipping fee is needed for members overseas.
Before placing your order, please register as our member first. 
Before you place your order, please register as one of our members first.


DO NOT check out after you confirm your order 
leave us your order NO. via 【Facebook message】or 【聯絡我們】
We will calculate your order amount (TWD-your currency + shipping fee) then reply  your message,
please notice your message or e-mail box.
We will add your shipping fee in order list after you confirm the total amount.
The next and the final step, you can check out and finish your order.

 

2.We can also use our official account to place the order for you.
If you have any question or language issue, please contact us via 【Facebook message】or 
【聯絡我們】.

 

3.Payment method

Bank transfer

Credit card

 

4.Shipping fee

Shipping amount is connected with Shipping days, please check the list below:
We have provided two send goods to overseas shipping company .
You can select which one to do with logistics company in accordance with your needs.​

(1 )S.F.EZ-GO (Delivery time within 3-5 days)

States may send the goods → China, Hong Kong, Macau

Shipping costs →The tranportation fee can be estimated beforehands,
according to quantity, packing size and weight; but the actual amount will be based on the charge from S.F.EZ-GO.
(Transportation costs payment is cash on delivery)
(Single package goods with the highest number of member 20 as the upper limit)

How to Calculate →http://www.sf-express.com/tw/tc/dynamic_functions/price/

Taiwan's export price list - Standard courier services(With effect from August 1, 2015)

Chunghwa Post (Delivery time within 7-9 days)

States may send the goods →

Asian area: Japan, Singapore, Indonesia, Malaysia,Thailand, the Philippines, Korea, Vietnam, India. 


Pakistan, Sri Lanka, Bangladesh, Saudi-Arabia.


Oceania: Australia, New Zealand,

Americas: Canada, United States, Hawaii, Mexico, Brazil, Argentina

Europe: France, Germany, Switzerland, Netherlands, UK, Italy, Austria, Sweden, Spain.

Africa: South Africa


Shipping costs →The estimate of international parcel and express After March 1st 


Mining volume weight compared with the actual weight,
whichever is heavier for the billing basis, rates according to current standards.


Length × width × height(cm) ÷ 6,000 = Volume weight (kg)

How to Calculat →http://www.post.gov.tw/post/internet/Postal/index.jsp?ID=2050401                                                                                                  

 

5.Returning items

Shipping fee for the returning will be paid by consumers.
Please make sure your order contents are correct.

 

6.Customer services for oversea members

via 【Facebook message】or 【聯絡我們】only.